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Email Support

If you have a question or issue to report, please contact the Visual Support Center

  • Attach any relevant files including the Visual file (VSL) and related photometric files.
  • Indicate your operating system.
  • If you are using a web Design Tool, indicate what browser you are using.

Call Technical Support

The Visual Support Center can be contacted toll free at 1-800-279-8043. Technical Support is available Monday thru Friday 8am to 5pm Eastern Standard Time.