Microsoft ending support for Windows 7
By Visual Support 3/16/2020
Microsoft ended support for Windows 7 on January 14, 2020. If you are still using Windows 7, Microsoft recommends upgrading to Windows 10 as your PC may become more vulnerable to security risks. Starting March 1st, the Visual Lighting software will not be guaranteed to work on a Windows 7 computer. Future development will focus on testing compatibility with Windows 10 64 bit operating systems version 1803 or higher.

Microsoft Annoncement:
Announcing Visual Lighting 2020
By Visual Support 3/10/2020

Visual Lighting 2020  includes new features and updates to improve your design process. Visual Lighting 2020 is an update to Visual Lighting 2017 and is a free upgrade to all users with an active subscription. Please review some of the key features below:

Enhanced Interface 

The software interface has been updated to provide a more intuitive user experience during the design process.

Faster Calculation Speed 

The lighting calculations have been updated to support multiple computer processors and decrease the calculation time for large design projects.

New DWG File support 

The import/export capabilities have been updated to support the latest AutoCAD files.

New Product Selection

Product Selection now includes a cloud-based option to access product data, eliminating the need to download large product files to your computer.

Background Image Rendering 

Any background image can now be displayed in the rendering to provide a realistic look to your design.


You can download Visual Lighting 2020 software at the Visual website.

Print Editor Error due to Microsoft Windows Update (See Solution)
By Visual Support 9/10/2019

A Microsoft Windows Update on August 16th affected a core component used in the Visual Lighting software. Microsoft has released a patch that should fix the problem. Please select your windows operating system and install the update.

Windows 10 Version 1903:

Windows 10 Version 1809:

Windows 10 Version 1803:

Windows 10 Version 1709:

Windows 10 Version 1703:

Windows 10 Version 1607:

Windows 10 Version 1507:

Windows 8.1:

Windows 7 :

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