New Visual Lighting 2020 R2 with UGR calculations
By Visual Support 12/1/2020
This new version of Visual Lighting 2020 supports Unified Glare Rating (UGR) calculations. Installing this setup will create a new "Visual Lighting 2020 R2" shortcut on your desktop. This setup will not uninstall your existing Visual Lighting 2020 program.

New Features:

Added a Unified Glare Rating (UGR) calculation zone with an observer viewing direction to meet the requirements to perform a UGR calculation in your design. UGR calculations provide a psychological measure of the discomfort glare in interior lighting applications. UGR can be used as an alternative to Visual Comfort Probability (VCP).

Added a new faster rendering engine capable of producing renderings for complex projects with improved accuracy for daylighting renderings and finer detail in small shadows. The first pass of the rendering produces increased detail compared to previous software releases.

Read Fulll Story Here
Microsoft ending support for Windows 7
By Visual Support 3/16/2020
Microsoft ended support for Windows 7 on January 14, 2020. If you are still using Windows 7, Microsoft recommends upgrading to Windows 10 as your PC may become more vulnerable to security risks. Starting March 1st, the Visual Lighting software will not be guaranteed to work on a Windows 7 computer. Future development will focus on testing compatibility with Windows 10 64 bit operating systems version 1803 or higher.

Microsoft Annoncement:
Print Editor Error due to Microsoft Windows Update (See Solution)
By Visual Support 9/10/2019

A Microsoft Windows Update on August 16th affected a core component used in the Visual Lighting software. Microsoft has released a patch that should fix the problem. Please select your windows operating system and install the update.

Windows 10 Version 1903:

Windows 10 Version 1809:

Windows 10 Version 1803:

Windows 10 Version 1709:

Windows 10 Version 1703:

Windows 10 Version 1607:

Windows 10 Version 1507:

Windows 8.1:

Windows 7 :

Only the 10 most recent news stories are visible on this page. However, older news stories are searchable in the knowledgebase. You can also access our archived newsletters from before 2015.